| 19 March | SCAM EMAILS Please remember that E-Access will never ask for your username, password or date of birth in an email. Any email which asks such things is a scam and should be deleted.  |
| 16 December | CHRISTMAS TRADING HOURS 2008 E-Access will continue to provide the same quality technical support during the festive season with only a slight reduction in opening hours. The Customer Service Centre will be closed on Christmas Day, Boxing Day, New Years Day and on Sundays as usual.  |
| 18 December | NEW DIAL UP NUMBER: 0198 331 221 E-Access is upgrading to a new network and the dialup service is the first to be switched over to this new network. Our dial-up customers will need to update their computer settings to dial into our new number.  |